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Designed for the future

Adra Match Accounts is compatible with Windows® 7

Adra Match - Automated Reconciliation Software - Ensures compatibility with Windows 7, both 32-bit and 64-bit editions

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E-mail: support@adramatch.co.uk

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FAQ 

On this page we have listed the most common questions to customer service. Use the FAQ menu below to find the answers to these questions. If you do not find the answer you are looking for, please send us an e-mail : support@adramatch.com

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Account Match

Question : How many positions for date deviation enables AccountMatch?

AccountMatch has three positions at your disposal, but the user has to know how many days of deviation the account in question might have. If you are not sure, look at Manual reconciliation to verify. You can start with a low value, and then increase as AccountMatch finds the transactions

Question : Reconcile with a deviation of amount

In manual reconciliation it is possible to reconcile with a deviation of amount The value is to be adjusted be selecting Maintenance -Properties - Deviation (Amount).

Question : Can I reconcile several accounts at the same time \ automatically?

It is possible to reconcile several accounts at the same time, under reconcile - automatic, you can mark the accounts that you wants to be automatically reconciled. When you press start, AccountMatch will reconcile all of the accounts.

AccountMatch will not reconcile the accounts at the same time, but you don't have to press start every time.

Question : How many days can I have as date-deviance?

Accountmatch have three positions so you can theoretically put 999 days. It is recommended that you put the number of days that is right for your reconciliation.

The best is to start with 0 days, and work your way up to the number you want.

 

Question : What is the difference between manually reconciliation and manually advanced reconciliation?

Manually:
Here are all transactions in the same window. By marking Ledger and Bank in the top left corner, all the transactions will appear. Transactions with information in the voucher-field are from your ledger, and transactions with information in the ref. field are from the bank.

Manually advanced:
Here ledger and bank are in separate windows. Many prefer this choice because it's easier to separate the two sides of the reconciliation.

In both of the options you are able to sort after date, voucher \ ref-number, amount or text. By mark and right-click on any field, you can use the filter-option. If you want to see the reconciled transactions, you mark in the reconciled transactions box. You can return to the open transactions by removing the mark in the box.

Question : How to unreconcile previously reconciled transactions?

Choose Reconcile - Revoke reconciled. Locate for the transaction you want to revoke.

You are free to use the sort-functions implemented in match, clicking on the heading of each column. You then mark the transaction that you want to revoke, and get a question of Accountmatch, "Do you want to tick off the transactions against which this entry was reconciled", if you press Yes, the transactions will be revoked.

Question : How to create a backup?

It is recommended always to create a backup when the reconciliation of a period is completed.

Create a folder where to put the backup, such as C:\Matchbackup. Then select Maintenance - Backup - Create backup. Browse for the folder you created.

If you need a backup from a former period, use the same procedure, but select Get Backup.

Question : How to move the program to a Terminal Server

The program can be re-installed on the Terminal Server, but then you have to copy the database, all the files in the dbf-folder, into the dbf-folder in the new installation.

As an alternative, you can cut and paste the whole program to the terminal Server.

Question : Cannot locate Microsoft visual basic FoxPro support library

This message will appear if you have an incomplete installation, or if you have installed AccountMatch direct on a server, and directed a shortcut from a PC.

The solution is to make a dummy-installation locally on the PC, and then delete it
This will update the system on the PC.
 
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