FAQ
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I get the wrong balance when I import a file. I want balance X, but get balance Y.
This may be several reasons for this. The most common causes are:
Incorrect opening balance
With an incorrect opening balance, in other words the balance you have prior to import, the balance after import will be wrong. You then need to examine why you had the wrong balance before the import was completed. Example: You have imported and reconciled up to and including October, and now you import December (you have thus forgotten November). This means that you will get the wrong balance (up to October + December file = wrong balance since November is missing).
The file or part of the file is read twice or part of the file does not read
This can happen unless you use “Exclude dual transactions”, or when you first imported transactions and then changed already imported transactions in the accounting system so that the AMA sees the items as new items even though they actually are not. There may also be more technical problems with the import because the format of the text file you are reading in has changed in some way so that, for example, one or more items do not read, causing a incorrect balance.
How do I cancel a reconciliation?
Click ‘Manual Reconciliation’. Click the Reconciliation tab. If you check off this entry, the corresponding reconciled entry is also checked automatically. Click ‘Cancel’ to cancel a reconciliation of these items. They will then be moved to ‘Open’. You can cancel multiple reconciliations simultaneously.
Can I reconcile several accounts at the same time (automatically)?
Yes. When you click on the Automatic tab, you can opt to reconcile one or more of the clients you have available simultaneously. You can also opt to only reconcile some of the account groups in some of the clients, or only certain reconciliation rules.
I want to reconcile two items where the amount only varies only a few pence. Can I do that?
Select ‘Settings’ – ‘Settings for manual reconciliation’. You can enter permitted pence difference per account group and the related details here. Refer to the manual for more details on the various alternatives.
Must I use amuser in the connectionstring in AccountMatch.exe.config? I want to change the user used by AMA to authenticate with the SQL server. (How do you set up single sign-on with Adra Match Accounts?)
Adra Match Accounts uses a connectionstring in the AccountMatch.exe.config-file to authenticate with the SQL server.
A standard connectionstring might look something like this:
<add name=”dns” connectionString=”data source=127.0.0.1;initial catalog=AdraMatch;persist security info=True;user id=amuser;pwd=amuser” />
To enable single sign-on, you can use “integrated security” in the connection string instead of a named user. Integrated security means that AMA tries to authenticate with the database server as the logged on windows user. The user or a group the user is a member of must have the same rights that “amuser” has by default (role memberships db_datareader and db_datawriter, and execute rights on the AdraMatch database).
The same connection string as above but with integrated security turned on:
<add name=”dns” connectionString=”data source=10.10.52.119;initial catalog=AdraMatch;Integrated Security=sspi”/>
To enable single sign-on, you need to name the AMA users in the program after their windows usernames and check the “windows authentication” box.